Refund policy

Return and Refund Policy

Purpose

This Return and Refund Policy  outlines the terms and conditions under which Linas-home will accept returns for merchandise purchases. The Policy is designed to ensure that customers are aware of their rights and responsibilities regarding returns and refunds.

Eligibility for Returns and Refunds

To be eligible for a return or refund, the merchandise must be in its original condition, including all packaging and accessories. Merchandise must be unworn, unwashed, and unused.

Reasons for Return

We accept returns for merchandise that is defective, damaged, or not as described. We also accept returns for merchandise that is simply not desired, but only if the merchandise is returned within 14 days of purchase.

Refunds

We will issue refunds in the form of the original payment method used for the purchase. If the original payment method is no longer valid, we will issue a refund in the form of a store credit.

Return Process

To initiate a return, please get in touch with us at contact@linas-home.com to obtain a return authorization number (RA#). Once you have received an RA#, please package the merchandise securely and return it to the address provided on your RA#. Please include a copy of your receipt with your return.

Exclusions

We will not accept returns for:

Merchandise that has been worn, washed, or used
Merchandise that is missing its original packaging or accessories
Merchandise that is purchased from a third-party seller

Limitation of Liability

Our liability for any merchandise returned is limited to the refund amount. We are not responsible for any damage to or loss of merchandise during transit.

Changes to Policy

We reserve the right to modify or update this Policy at any time without prior notice. Please check our website periodically for the most current version of the Policy.